Or reach us directly
info@mensana.ca
The questions you often ask
What if, unexpectedly, I am not able to leave the clinic on the day of surgery?
If it is impossible for you to leave the same day as the procedure, we have overnight accommodations available. You will never be left alone. Your safety is our priority. Together, we will understand what is preventing you from leaving, and do whatever is needed to resolve the situation.
Is it possible that my pain is not well controlled?
Occasionally, pain levels may be higher than expected. Pain is a complex phenomenon, which is precisely why Mensana invests so much in preparing and supporting you. If necessary, and with your consent, we will use additional anesthesia techniques and adjust medication to your specific needs, to bring pain back to an acceptable level.
Will Mensana follow up in the days after the procedure?
Absolutely. With Mensana, your surgical experience does not end at discharge. In fact, a fast discharge is only possible if you are comfortable and if it is safe. At any time, you can reach us through our platform. Our nurse will also contact you at various points in the days following your discharge.
Is it normal to worry about being uncovered during the procedure?
It is entirely normal not to be comfortable with this. Please know that Mensana is the guardian of your privacy throughout your surgical experience. You will never be uncovered unless strictly necessary, for example for asepsis reasons (disinfection of the surgical site). If this is the case, we will ensure it is for as short a time and as minimally as possible. Respect and compassion are two fundamental values for Mensana.